Mortgage Sales & Originations

Avelo’s combined Mortgage Sales and Originations (MSO) system has been designed to provide lenders with a transformational mortgage sales and originations platform.

It manages the entire mortgage process from initial customer enquiry through to the release of funds and completion. This innovative enterprise-class solution represents a genuine leap forward in the market.

The system is designed around the concept of fully automated case progression, with human intervention only by exception. It delivers significant processing efficiencies over traditional mortgage originations systems.

Providing true multi-channel capability, the system will present the most appropriate channel experience, decisioning and mortgage product(s) to all relevant distribution channels including, branch, call centre, intermediary, consumer internet and mobile.

The system also includes a set of pre-configured, best-practice mortgage sales and originations processes and functions which facilitate rapid deployment, reduced costs and reduced project risk.

Lender’s specific requirements such as rules, products and lending criteria can be tailored quickly using a suite of configuration tools, designed to be used by business users.

Avelo mortgage sales & originations

We underpin the distribution strategies of many of the UK’s leading banks, building societies, lenders and intermediaries.

• Several major banks and building society clients
• Registered users circa. 40,000
• Enterprise-class solutions and an outstanding delivery track record
• Solutions covering all distribution channels
• Handles all mortgage types, including mainstream, complex and off-set
• Currently 1 in 4 UK mortgages go through our systems

Automating the mortgage sales process, providing mortgage decisions in minutes, instant offers at the point-of-sale, cross-selling, managing risk, straight-through-processing and reducing costs and maximizing revenue - it's all part of our system.

• Rapid deployment, minimal cost – our ready-to-use solutions mean that you can be up and running and promoting your products across all distribution channels with minimal cost and rapid time to market.
• Multi-channel distribution – the solution can be implemented across the full spectrum of channels, including: mobile, branch, call centre, consumer internet and intermediary.
• Seamless channel switching – provides seamless customer/user channel switching between all distribution channels
• Fully compliant – fully compliant advised and non-advised mortgage sales with integrated insurance and protection cross sales.
• The best of both worlds – instant this, instant that! Well that's ok but sometimes a human needs to get involved. The solution provides seamless referral to your staff for applications that don't quite fit your automated processing. This means you minimise risk and maximize every sales opportunity.
• Straight-through-processing – automating your mortgage sales and originations processes and driving out costs
• Integration to your existing systems - the solution is designed to integrate seamlessly with your existing systems and services, including customer servicing, CRM, banking platform etc.
• True paperless processing - which increase operational efficiency and drives down costs
• Noticeably different - the ability to completely customise to your own specific requirements, allowing you to deliver an exceptional experience for your intermediaries, customers and staff.
• Self sufficiency - configuration tools provides business users with the ability to implement changes to products, documents, rules, service levels and so much more. Enabling lenders to be self-sufficient in day-to-day business operations.
• Scalable and extendable - the platform can be implemented to support the distribution of all your financial services products including mortgages, insurance, personal loans, credit cards, savings and investments, retail banking and wealth management & financial planning.